Dear Customers

Please be informed that we will be performing rack migration on following date and time. You may safely ignore this notice if your services are NOT hosted in Malaysia data center.

    Event: Migrate existing rack to an ISO/IEC certified data center in CJ1, Cyberjaya, Malaysia

    Start Date: Friday, 26th October 2018

    Migration Window: 21:00 (26th October 2018) - 06:00 (27th October 2018), GMT+8

    Impact: Temporary inaccessibility to Malaysia data center hosting services

During the migration process, we will power off and un-rack all hardware, which later deliver to CJ1 data center located nearby. This including network devices, co-location/dedicated/virtual server nodes.

Since this major event involves relocation of hardware to another data center, there will be planned downtime which expect no longer than 4 hours. No changes involve including your service IP address or DNS. In order to avoid any possibility of data corruption, you are advised to shutdown your servers 30 minutes before we begin the migration process. Migration status will be progressively updated in this announcement post. 

We will be taking necessary precautions to avoid any possible prolonged downtime.

Update 27th October 2018: All services are back online now. 

Thursday, October 25, 2018

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